Privacy Policy

Last updated: November 11, 2026

This Privacy Policy explains how BU Sniper handles information when you use our website, account features, course monitoring, and related alerts. BU Sniper is an independent service and is not affiliated with or endorsed by Boston University.

Information we collect

Account information: your email address, mobile phone number, account identifier, phone verification status, and profile information you provide through our sign-in provider.
Course monitoring information: selected courses and sections, watchlist activity, notification preferences, and when monitoring is activated or stopped.
Credit and transaction records: credit balances, credits purchased, spent or returned, and related dates and references.
Messages and support: alert content and status, provider message identifiers, and information you send when contacting support.
Technical information: cookies and session identifiers used for sign-in, and request information such as IP address, browser details, and error logs processed by our hosting and authentication providers.
SMS consent information: when you enroll in the SMS program, your phone number, opt-in choice, consent record, and opt-out requests.

How we use information

We use information to create and secure accounts, verify phone numbers, maintain watchlists and credit balances, monitor requested classes, deliver alerts you have requested, provide support, investigate errors and abuse, and meet applicable legal obligations. We do not use your mobile number or SMS consent to send unrelated marketing messages.

SMS privacy and consent

We do not sell, rent, or share your mobile information with third parties or affiliates for marketing or promotional purposes. SMS opt-in data and consent are not sold or shared for third-party marketing. We may provide the information necessary to deliver messages to messaging service providers acting on our behalf, such as Twilio and the carriers that route messages, solely to operate the SMS program.

SMS enrollment is voluntary and separate from accepting our policies or purchasing credits. Phone verification by itself does not constitute consent to course-alert messages. You may withdraw SMS consent by replying STOP. Reply HELP for assistance, or email support@busniper.app. See our SMS terms for program details.

Service providers and other disclosures

We use service providers for authentication, hosting, database storage, and message delivery. For example, Clerk processes sign-in and verification information, and Twilio processes message information when SMS delivery is enabled. These providers receive information needed to perform their services. We do not sell your personal information or share it with third parties for their own marketing or targeted advertising.

We may disclose information when required by law or when reasonably necessary to protect users, investigate fraud, or defend legal rights. This does not permit sharing SMS consent for another party's marketing.

Cookies and account sessions

Our website and authentication provider use cookies or similar storage to keep you signed in and protect your account. You can manage cookies in your browser; blocking them may prevent sign-in or other account features from working.

Retention and security

We retain information as needed to provide the service, maintain credit and transaction records, address support requests, document consent and opt-outs, and meet legal obligations. Retention varies with the information and purpose. We use access controls and safeguards designed to protect information, but no online service can guarantee absolute security.

Your choices and requests

You can update available profile information through your account and remove courses from your watchlist. To request access, correction, or deletion of personal information, email support@busniper.app. We may verify your identity before processing a request and may retain records needed for legal, security, transaction, or opt-out purposes. Additional privacy rights may apply depending on where you live.

Changes and contact

We may update this policy as the service changes and will revise the date above. We will provide additional notice where required. For privacy questions, contact support@busniper.app.